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Enlarge cover image for This is service design thinking : basics--tools--cases / concept and editing, Marc Stickdorn, Jakob Schneider. Book

This is service design thinking : basics--tools--cases / concept and editing, Marc Stickdorn, Jakob Schneider.

Stickdorn, Marc. (Added Author). Schneider, Jakob. (Added Author).

Record details

  • ISBN: 9789063692568
  • ISBN: 9063692560
  • Physical Description: 373 p., 2 folded leaves : col. ill. ; 24 cm.
  • Publisher: Amsterdam : BIS Publishers, 2010.

Content descriptions

Bibliography, etc. Note:
Includes bibliographical references (p. 340-365) and index.
Subject:
Customer services.
Creative ability in business.
Lateral thinking.
Creative thinking.

Available copies

  • 0 of 1 copy available at Emily Carr University of Art + Design.

Holds

  • 0 current holds with 1 total copy.
Show Only Available Copies
Location Call Number / Copy Notes Barcode Shelving Location Circulation Modifier Holdable? Status Due Date Courses
Emily Carr University of Art + Design HF5415.5 .T45 2010 (Text) 30225159 Book Volume hold Checked out 2025-05-30