Catalogue

Record Details

Catalogue Search


Service design : from insight to implementation Cover Image Book Book

Service design : from insight to implementation / Andrew Polaine, Lavrans Løvlie, and Ben Reason ; foreword by John Thackara.

Polaine, Andrew. (Author). Reason, Ben, (author.). Løvlie, Lavrans, (author.). Polain, Andrew, (author.). Thackara, John, (writer of added commentary.).

Record details

  • ISBN: 1933820330 (Paper)
  • ISBN: 9781933820330 (Paper)
  • Physical Description: xiv, 202 p. : ill. (chiefly col.) ; 23 cm.
  • Publisher: Brooklyn, N.Y. : Rosenfeld Media, [2013], c2013.

Content descriptions

Bibliography, etc. Note:
Includes bibliographical references and index.

Search for related items by subject

Subject: User-centered system design.
User-centered system design > Research.
Customer services > Design > Research.
Consumer satisfaction.
Consumer satisfaction > Research.
Customer services > Design.

Search for related items by series

Available copies

  • 1 of 3 copies available at Emily Carr University of Art + Design.

Holds

  • 0 current holds with 3 total copies.
Show Only Available Copies
Location Call Number / Copy Notes Barcode Shelving Location Circulation Modifier Holdable? Status Due Date Courses
Emily Carr University of Art + Design HF5415.5 .P65 2013 (Text) 30237916 Teaching and Learning Volume hold Available -
Emily Carr University of Art + Design HF5415.5 .P65 2013 (Text) 30231505 Book Not holdable Lost 2021-08-20
Emily Carr University of Art + Design HF5415.5 .P65 2013 (Text) 30234646 Teaching and Learning Not holdable Claimed Returned 2015-12-16

Additional Resources