The Business Case for E-Learning

Summary: Annotation Learn how to improve productivity through Internet learning from the founder of the Cisco? certification and e-learning programs. Learn how to combine e-training, e-communication, and e-assessment to build a successful learning program and increase productivity in the organization. Gain from the expertise provided by the founder of the successful Cisco certification Program. Bypass unnecessary trial and error with real-world case studies that show successes and pitfalls encountered along the way. The Business Case for E-Learning is based on Cisco Systems and Cisco partner experiences in developing and deploying some the most sophisticated and effective enterprise-wide e-learning solutions in existence. The title establishes the link between e-communication, e-training and e-assessment in building a strong Internet learning program. The book also demonstrates 7 core values that the adoption of E-Learning technology and systems delivers for an organization and its ecosystem: specialization, synthesis, skills enhancement, speed-to-market, service improvements, strategic advantage, and system-wide benchmarking. The Cisco experience demonstrates how to combine these 3 elements for productivity advantages. The book offers explanation, examples, and recommendations to help decision-makers in organizations leverage the 3 distinct elements within their businesses. Organizations that are seeking the path to greater productivity will find Cisco's E-Learning systems and procedures a useful model in their workforce development efforts. Thomas M. Kelly is the Vice President, Internet Learning Solutions Group at Cisco Systems, and he launched the Cisco Career Certification Program in April 1998. Thomas has more than 20 years of experience in the education and training industry, holding positions at Oracle, Sun, NeXT, and Control Data. Kelly earned B.S. and M.B.A. from Saint Cloud State University in St. Cloud, Minnesota. Nader A. Nanjiani is the Marketing Programs Manager, Internet Learning Solutions Group at Cisco. Nader currently manages the Career Certification program for Cisco. Nader received his MS in Electronic Media from Syracuse University and an MBA from Institute of Business Administration, Karachi, Pakistan.