E-book
Tragic design : the impact of bad product design and how to fix it / Jonathan Shariat, Cynthia Savard Saucier.
Record details
- ISBN: 149192358X
- ISBN: 9781491923566
- ISBN: 1491923563
- ISBN: 9781491923580
- Physical Description: 1 online resource (xi, 203 pages) : illustrations
- Edition: First edition.
- Publisher: Sebastopol, CA : O'Reilly Media, [2017]
Content descriptions
| Bibliography, etc. Note: | Includes bibliographical references and index. |
| Formatted Contents Note: | Introduction. The Interface that Killed Jenny -- The Role and Responsibilities of Designers -- Design Can Kill. Stupid Errors Versus Stupid Users -- Case Study 1: Therac-25 -- Case Study 2: Ferry Crash in New York City -- Case Study 3: Ford Pinto -- Case Study 4: Flight 148 -- Alternatives to Modes -- Fault Tree Analysis -- Design Can Anger. Why Should You Care About Emotions? -- Characteristics of Impolite Technologies -- Dark Patterns -- Design Can Sadden. The "Dribbblelisation" of Our Users -- Inadvertent Cruelty -- Self-Blame and Humiliation -- "Power User" Features -- Allowing for Abuse -- How to Prevent Causing Sadness --Design Can Exclude. Accessibility -- Diversity, Inclusive Design, Design for All -- Tools and Techniques. Gather as Much Data as You Can --Learn to Recognize Emotions -- What We Can Do -- What We All Can Do -- What Designers Can Do -- They Are Doing Good. Physical Good -- Emotional Good -- Inclusion -- Justice -- What Will You Do? --Companies, Products, and Links -- Index. |
| Source of Description Note: | Online resource; title from title page (Safari, viewed May 2, 2017). |
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| Genre: | Electronic books. |
