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E-book

Conversational artificial intelligence / edited by Romil Rawat, Rajesh Kumar Chakrawarti, Sanjaya Kumar Sarangi, Piyush Vyas, Mary Sowjanya Alamanda, Kotagiri Srividya and Krishnan Sakthidasan Sankaran.

Rawat, Romil, 1986- (editor.). Chakrawarti, Rajesh Kumar, (editor). Sarangi, Sanjaya Kumar, (editor). Vyas, Piyush, (editor). Alamanda, Mary Sowjanya, (editor). Srividya, Kotagiri, (editor). Sankaran, K. Sakthidasan, (editor).

Summary:

Conversational AI combines natural language processing (NLP) with traditional software like chatbots, voice assistants, or an interactive voice recognition system to help customers through either a spoken or typed interface. Conversational chatbots that respond to questions promptly and accurately to help customers are a fascinating development since they make the customer service industry somewhat self-sufficient. A well-automated chatbot can decimate staffing needs, but creating one is a time-consuming process. Voice recognition technologies are becoming more critical as AI assistants like Alexa become more popular. Chatbots in the corporate world have advanced technical connections with clients thanks to improvements in artificial intelligence. However, these chatbots' increased access to sensitive information has raised serious security concerns. Threats are one-time events such as malware and DDOS (Distributed Denial of Service) assaults. Targeted strikes on companies are familiar and frequently lock workers out. User privacy violations are becoming more common, emphasizing the dangers of employing chatbots. Vulnerabilities are systemic problems that enable thieves to break in. Vulnerabilities allow threats to enter the system, hence they are inextricably linked. Malicious chatbots are widely used to spam and advertise in chat rooms by imitating human behavior and discussions, or to trick individuals into disclosing personal information like bank account details.

Record details

ISBN: 9781394200801
ISBN: 1394200803
ISBN: 9781394200795
ISBN: 139420079X
ISBN: 9781394200788
ISBN: 1394200781
Physical Description: 1 online resource (xxiii, 770 pages) : illustrations
Publisher: Hoboken, NJ : John Wiley & Sons, Inc. ; 2024.

Content descriptions

Bibliography, etc. Note:	Includes bibliographical references and index.
Formatted Contents Note:	Preface -- 1 A Glance View on Cloud Infrastructures Security and Solutions 1 Srinivasa Rao Gundu, Charanarur Panem and J. Vijaylaxmi -- 2 Artificial Intelligence Effectiveness for Conversational Agents in Healthcare Security 17 Ahmad Mateen Buttar and Abdul Hyee -- 3 Conversational AI: Security Features, Applications, and Future Scope at Cloud Platform 31 Ahmad Mateen Buttar, Faisal Shahzad and Uzma Jamil -- 4 Unsupervised BERT-Based Granular Sentiment Analysis of Literary Work 59 N. Shyamala Devi and K. Sharmila -- 5 Extracting and Analyzing Factors to Identify the Malicious Conversational AI Bots on Twitter 71 Gitika Vyas, Piyush Vyas, Prathamesh Muzumdar, Anitha Chennamaneni, Anand Rajavat and Romil Rawat -- 6 Evolution and Adoption of Conversational Artificial Intelligence in the Banking Industry 85 Neha Aggarwal and Kriti Bhaswar Singh -- 7 Chatbots: Meaning, History, Vulnerabilities, and Possible Defense 95 Divya Nair -- 8 Conversational Chatbot-Based Security Threats for Business and Educational Platforms and Their Counter Measures 107 Hriakumar Pallathadka, Domenic T. Sanchez, Larry B. Peconcillo, Jr., Malik Jawarneh, Julie Anne T. Godinez and John V. De Vera -- 9 Identification of User Preference Using Human-Computer Interaction Technologies and Design of Customized Reporting for Business Analytics Using Ranking Consistency Index 127 Martin Aruldoss, Miranda Lakshmi Travis and Prasanna Venkatesan Venkatasamy -- 10 Machine Learning for Automatic Speech Recognition 147 Hrishitva Patel, Ramakrishnan Raman, Malik Jawarneh, Arshiya S. Ansari, Hriakumar Pallathadka and Domenic T. Sanchez -- 11 Conversational Artificial Intelligence at Industrial Internet of Things 169 Dhirendra Siddharth, DilipKumar Jang Bahadur Saini, Mummadi Ramchandra and Summathi Loganathan -- 12 Performance Analysis of Cloud Hypervisor Using Network Package Workloads in Virtualization 185 J. Mary Ramya Poovizhi and R. Devi -- 13 Evaluation of Chabot Text Classification Using Machine Learning 199 P. Kumaraguru Diderot, K. Sakthidasan Sankaran, Malik Jawarneh, Hriakumar Pallathadka, José Luis Arias-Gonzáles and Domenic T. Sanchez -- 14 Enhanced Security in Chatbot 219 Ambika N. -- 15 Heart Disease Prediction Using Ensemble Feature Selection Method and Machine Learning Classification Algorithms 237 A. Lakshmi and R. Devi -- 16 Conversational AI: Dialoguing Most Humanly With Non-Humans 249 Rehan Khan, Shadab Pasha Khan and Syed Adnan Ali -- 17 Counterfeit Pharmaceutical Drug Identification 269 Sajidha S. A., Aakif Mairaj, Amit Kumar Tyagi, A. Vijayalakshmi, Nisha V. M., Siddharth Nair, C.K.M. Ganesan, Ram Gunasekaran and Hitarth Menon -- 18 Advanced Security Solutions for Conversational AI 287 Ranjana Sikarwar, Harish Kumar Shakya, Ajay Kumar and Anjali Rawat -- 19 Security Threats and Security Testing for Chatbots 303 Domenic T. Sanchez and Rodel S. Sartagoda -- 20 ChatBot-Based Next-Generation Intrusion Detection System 319 Tzu-Chia Chen -- 21 Conversational Chatbot With Object Recognition Using Deep Learning and Machine Learning 335 A. Mahesh Babu, Malik Jawarneh, José Luis Arias-Gonzáles, Meenakshi, Kishori Kasat and K.P. Yuvaraj -- 22 Automatic Speech Recognition Design Modeling 353 Babu Rao.K, Bhargavi Mopuru, Malik Jawarneh, José Luis Arias-Gonzáles, Samuel-Soma M. Ajibade and P. Prabhu -- 23 The Future of Modern Transportation for Smart Cities Using Trackless Tram Networks 369 Samson Arun Raj A. and Yogesh P. -- 24 Evaluating the Performance of Conversational AI Tools: A Comparative Analysis 385 Deepika Chauhan, Chaitanya Singh, Romil Rawat and Manoj Dhawan -- 25 Conversational AI Applications in Ed-Tech Industry: An Analysis of Its Impact and Potential in Education 411 Deepika Chauhan, Chaitanya Singh, Romil Rawat and Mukesh Chouhan -- 26 Conversational AI: Introduction to Chatbot's Security Risks, Their Probable Solutions, and the Best Practices to Follow 435 Vivek Bhardwaj, Balwinder Kaur Dhaliwal, Sanjaya Kumar Sarangi, T.M. Thiyagu, Aruna Patidar and Divyam Pithawa -- 27 Recent Trends in Pattern Recognition, Challenges and Opportunities 459 S. Kannadhasan and R. Nagarajan -- 28 A Review of Renewable Energy Efficiency Technologies Toward Conversational AI 477 S. Kannadhasan and R. Nagarajan -- 29 Messaging Apps Vulnerability Assessment Using Conversational AI 495 Tzu-Chia Chen -- 30 Conversational AI Threat Identification at Industrial Internet of Things 513 Boussaadi Smail, Meenakshi, José Luis Arias-Gonzáles, Malik Jawarneh, P. Venkata Hari Prasad and Harikumar Pallathadka -- 31 Conversational AI--A State-of-the-Art Review 533 Vivek Bhardwaj, Mukesh Kumar, Divyani Joshi, Ankita Chourasia, Bhushan Bawaskar and Shashank Sharma -- 32 Risks for Conversational AI Security 557 Vivek Bhardwaj, Safdar Sardar Khan, Gurpreet Singh, Sunil Patil, Devendra Kuril and Sarthak Nahar -- 33 Artificial Intelligence for Financial Inclusion in India 589 Samir Xavier Bhawnra and K.B. Singh -- 34 Revolutionizing Government Operations: The Impact of Artificial Intelligence in Public Administration 607 Aman Kumar Mishra, Amit Kumar Tyagi, Sathian Dananjayan, Anand Rajavat, Hitesh Rawat and Anjali Rawat -- 35 Conversational AI and Cloud Platform: An Investigation of Security and Privacy 635 V. Durga Prasad Jasti, Devabalan Pounraj, Malik Jawarneh, Meenakshi, P. Venkata Hari Prasad and Samrat Ray -- 36 Chatbot vs Intelligent Virtual Assistance (IVA) 655 Ajit Noonia, Rijvan Beg, Aruna Patidar, Bhushan Bawaskar, Shashank Sharma and Hitesh Rawat -- 37 Digital Forensics with Emerging Technologies: Vision and Research Potential for Future 675 Anand Kumar Mishra, V. Hemamalini and Amit Kumar Tyagi -- 38 Leveraging Natural Language Processing in Conversational AI Agents to Improve Healthcare Security 699 Jami Venkata Suman, Farooq Sunar Mahammad, M. Sunil Kumar, B. Sai Chandana and Sankararao Majji -- 39 NLP-Driven Chatbots: Applications and Implications in Conversational AI 713 A. Mary Sowjanya and Kotagiri Srividya -- References -- About the Editors -- Index.
Source of Description Note:	Description based on online resource; title from digital title page (viewed on February 07, 2024).